THE WHOLE IS GREATER THAN THE SUM OF THE PART!
proactive remote network, workstation and server monitoring

We may be remote, but we’re always there!
Our proactively monitored remote enterprise-class software immediately flags a problem situation about to happen, or one that has just happened on your  computer network service. Within seconds, a SYMBITS engineer has the ability to recognize your specific problem network, server, desktop or PDA and administer corrective actions.

Over 91% of the time, we will resolve the situation with off-site remediation. And we are always available 24/7/365 outside of our normal business hours (8AM-6PM ET), for emergency after hours and holiday support.

We watch over you, continually, to monitor workstations and servers for:

• Priority severe alert condition and event log monitoring
   
• Available drive space
   
• System performance and utilization (CPU, memory, disk)
   
• Business critical function availability (Exchange, SQL, IIS)
   
• Servers, internet, uptime, router and firewall availability
   
• Tracking of back-up success

SYMBITS has developed its own unique, exclusive Managed Service Platform and Network Operations Center that combines cutting-edge technologies with caring, professional technical service – to watch over each of the “parts” (desktop, server, PDA and other critical areas) – to achieve a better, more effective and efficient “whole” – your computer network service.